<aside> <img src="/icons/bookmark-outline_lightgray.svg" alt="/icons/bookmark-outline_lightgray.svg" width="40px" /> MENU

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Order & Payment

<aside> <img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> Q&A’s

• How can I change my payment information?
• I’d like to cancel some of the items from my order.
• It indicates that the payment was canceled. But I still haven’t received the refund.
• The funds were deducted from the account, but the order still shows as requiring payment.
• The payment cannot be completed for some reason. </aside>

Shipping

<aside> <img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> Q&A’s

• How long does it take for the delivery?
• What regions do you deliver to? Do you offer international shipping?
• I’d like to change the shipping information for the order in transit
• My order status indicates it's in transit, but it hasn't been delivered yet.
• How can I receive compensation for my damaged order?
• I've received an item that wasn't part of my order.
• Is the shipping cost inclusive of taxes? </aside>

Cancel & Refund

<aside> <img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> Q&A’s

• I would like to cancel my order
• I would like to request an exchange or refund due to a defective product or missing item.
• When should I expect my refund?
• How much time does it usually take to receive the exchanged item I've requested?
• Who covers the shipping expenses for my return or exchange? </aside>

Membership

<aside> <img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> Q&A’s

• I’d like to cancel my membership purchase
• What are the benefits of subscribing to a paid membership?
• There's a problem with your subscription payment </aside>

Fan Writing

<aside> <img src="/icons/drafts_lightgray.svg" alt="/icons/drafts_lightgray.svg" width="40px" /> Please check out the detailed guide and Q&A on Fan Writing on the Notion page below.

Write Your Fan Article

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